Product Update

New This Week (April 25-May 1, 2026)

Faster permit details, richer notice editing, more flexible issued-document tools, and stronger parcel-sync groundwork.

Faster permit details, richer document authoring, and stronger parcel-data groundwork.

  • Permit detail now includes a slide-in related-records drawer so staff can see linked applications, inspections, and other context without losing their place.
  • Empty sections stay out of the way more often, and permit detail loads faster by prefetching related counts and trimming unnecessary waits.
  • Email templates got a richer editing experience with a simpler fallback mode and cleaner image handling.
  • Issued documents became much more configurable: per-permit language, branding profiles, per-permit letterhead overrides, watermark controls, and PDF letterhead options all moved into a more capable workflow.
  • Synthetic previews make it easier to sanity-check issued-document output before anything is sent out.
  • Parcel-data sync groundwork expanded with clearer onboarding choices, admin controls, and scheduled ArcGIS runtime plumbing for localities that want a more automated parcel pipeline.